702-529-4939
Operational Training
Operations and staff training is critical in a medical office and can severely affect revenue. Medical Billing Management streamlines operations by strategically designing patient flow and getting your staff working seamlessly together.
Operational Training Services
Management Training
Tracking and understanding practice key performance indicators (KPI's) while effectively managing a team of employees, being abreast of human resource issues, and being teaching and practicing accountability.
Front Desk Training
Efficient training on patient experience, insurance verification, prior authorization, insurance training, and incoming and outgoing referrals.
Scheduling Training
Effectively structuring the schedule to allow for maximizing patient count while maintaining low wait times, creating a positive patient experience, and a smooth patient flow.
Back Office Training
Efficiently train the back office on obtaining patient accurate medical history, medications and chief complaint. Effectively communicate with patients with respect, compassion. To provide excellent care for a pleasant patient experience. Accurately train the back office on how to set-up the patient rooms with instruments/equipments according to the provider’s preference. Train the back office staff on how to sterilize instruments/equipments and how to maintain the cleanliness of each patient room according to CDC or OSHA guidelines.